Terms and Conditions
Last updated: 16/08/2025
Welcome to CapitalHub.
By accessing or using our website and services (CapitalHub), you agree to be bound by these Terms and Conditions. Please read them carefully before using the Platform.
1. About CapitalHub
CapitalHub is an online platform designed to connect verified property sourcers with property investors. We provide a space for users to network, share deals, and conduct business under transparent and compliant conditions.
We do not act as an estate agent, financial advisor, or broker. All deals are arranged directly between sourcers and investors at their own discretion.
2. Eligibility
By using CapitalHub, you confirm that:
• You are at least 18 years old;
• You are legally capable of entering into binding contracts;
• The information you provide during registration is true, accurate, and up to date.
3. Accounts and Membership
To access full Platform features, you must create an account.
You agree to:
• Keep your login details confidential;
• Not share your account with others;
• Notify us immediately if you suspect unauthorised access to your account.
We reserve the right to suspend or terminate accounts that breach these Terms or provide false or misleading information.
4. Verification
Property sourcers must provide evidence of:
• Membership in a recognised redress scheme (e.g. The Property Ombudsman or PRS);
• A valid ICO registration number;
• Proof of business registration or trading status.
Failure to provide verification documents may result in restricted access or removal from the Platform.
5. Payments and Fees
CapitalHub may charge:
• Subscription or membership fees for continued access to the Platform;
• Commission or transaction fees on completed deals (as outlined during onboarding or checkout).
All payments are processed through secure third-party payment providers.
Fees are non-refundable except where required by law or explicitly stated otherwise.
6. Investor and Sourcer Responsibilities
Investors are responsible for carrying out their own due diligence on any deals, properties, or sourcers listed.
Sourcers must ensure all property information shared is accurate, compliant, and does not mislead potential investors.
CapitalHub accepts no liability for losses, disputes, or transactions that occur between users.
7. Use of the Platform
You agree not to:
• Post false, illegal, or misleading information;
• Share or promote unverified or non-compliant deals;
• Attempt to hack, disrupt, or misuse the Platform;
• Copy or redistribute any part of the Platform for commercial use without written permission.
8. Data Protection and Privacy
We collect and process personal data in accordance with the UK Data Protection Act 2018 and UK GDPR.
This includes names, contact details, verification documents, and payment information.
For full details on how we handle your information, please refer to our [Privacy Policy].
9. Limitation of Liability
CapitalHub is not responsible for:
• Any financial losses or damages resulting from user interactions;
• The accuracy of listings or third-party content;
• Interruptions or errors in Platform availability.
Our total liability, whether in contract or tort, shall not exceed the total fees paid by you to CapitalHub in the preceding 12 months.
10. Termination
We may suspend or terminate your account at any time if you breach these Terms or act in a way that harms the Platform or its users.
You may close your account at any time by contacting us directly.
11. Intellectual Property
All content, branding, and materials on the Platform are the property of CapitalHub unless otherwise stated.
You may not copy, modify, or reproduce any part of the Platform without our written consent.
12. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: [insert your contact email]